| Plexus: Spatial vs. Hypertext Views |
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| • | Asking:
Placement in context vs. appending |
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| to a list |
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| • | Answering: “Regions of expertise” |
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| • | Searching: Navigation vs. hierarchical |
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| browsing |
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| Related work |
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| • | Answer Garden (Ackerman et al. 90, 94,
98) |
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| – | Hypertext-based
FAQ builder |
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| • | Abuzz.com and similar sites |
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